Professional Cleaning Services in Melbourne
One company for the whole list. JML Services handles house and apartment cleans, end of lease and bond cleans, carpet and upholstery, deep cleans and ovens, plus office and commercial work across every Melbourne suburb.
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Takes 2 minutesMost people searching for cleaning services in Melbourne are not shopping around for fun. A lease is ending, a baby is due, the in-laws land on Friday, or the office has quietly stopped feeling clean. You want one company that answers, turns up, and does the job properly the first time.
JML Services is a Melbourne cleaning company built around that. We clean private homes and apartments on a regular roster, we do one-off deep cleans and spring cleans, we take on end of lease jobs with the condition report in hand, and we run carpet, rug, upholstery and mattress work with equipment that does not belong in a hire shop. On the commercial side we clean offices, strata common areas, retail floors, gyms and light industrial sites, usually after hours.
Nobody reaches a JML job without a background check and training first, and the work never goes out to an anonymous subcontractor. You get a written scope so there is no argument later about what was included, a set arrival window rather than a vague morning, and one point of contact who knows your property. Miss something and we are back that day to correct it, or the clean is refunded. That is the guarantee in one sentence, and it has not changed.
What cleaning services does JML cover across Melbourne?
Twelve services, one company, one invoice. Each has its own page with inclusions, method and what it does not cover.
The cleaning services Melbourne households book most often fall into three groups. There is upkeep, which is the regular or fortnightly clean that keeps a home level. There is the event clean, which is the deep clean, the spring clean or the end of lease job where the standard is much higher and the property gets handed to someone else. Then there is specialist work on carpet, fabric and ovens, where the result depends on machinery rather than effort. Businesses sit in a fourth group, because the driver there is presentation and staff health rather than a household routine. Start with our cleaning services if you want the full comparison, or go straight to the service below that matches the job in front of you.
House cleaning
Weekly, fortnightly or one-off cleans for homes, units and apartments.
See inclusionsEnd of lease cleaning
Vacate and bond cleans worked against the condition report.
See inclusionsCarpet cleaning
Hot water extraction for traffic lanes, spills and pet marks.
See inclusionsUpholstery cleaning
Couches, armchairs, dining chairs and fabric bedheads.
See inclusionsRug cleaning
Wool, synthetic and natural fibre rugs, tested before we start.
See inclusionsMattress cleaning
Dust mite, sweat and stain treatment with a dry-down time.
See inclusionsDeep cleaning
Spring cleans, reset cleans, and the jobs a routine visit skips.
See inclusionsOven cleaning
Racks, trays, door glass and cavity, stripped and rebuilt.
See inclusionsSteam cleaning
Heat and extraction for carpet, tile grout and sealed hard floors.
See inclusionsNDIS cleaning
Household tasks for participants, with steady cleaners and notes.
See inclusionsCommercial cleaning
Strata, retail, gyms, kitchens and light industrial sites.
See inclusionsOffice cleaning
After-hours desks, kitchens, bathrooms and meeting rooms.
See inclusionsWhat does house cleaning with JML include?
Regular cleaning is where most Melbourne households start, and it is the service where consistency beats heroics. A roster clean exists so the property never falls far enough behind to need rescuing. Benches, cooktop, sink, bathrooms, floors, dusting and bins happen every visit. Rotating extras such as skirtings, sills and the microwave are covered across the month.
Apartments and units are a different job to a standing house, so we quote them differently. A two bedroom apartment in Melbourne CBD or South Yarra has less floor but more glass, more stainless steel and a European laundry stacked into a cupboard. A four bedroom house in Point Cook has more floor, more bathrooms and stairs. Both are priced on the real layout, not a flat hourly figure.
You do not need to be home. Most regular clients leave a key, a lockbox code or building access instructions. Full detail sits on the house cleaning Melbourne page, including what a standard clean does not cover and which extras are add-ons.
Kitchen
The room that decides whether a clean reads as done.
- Benchtops and splashback wiped down
- Cooktop, range hood face and control knobs
- Sink, tapware and drain polished
- Cupboard and appliance fronts, handles included
- Microwave inside and out
- Bin emptied and the liner replaced
Bathrooms and laundry
Scale, soap film and grout, treated rather than smeared around.
- Shower screens, tiles and grout lines
- Basin, vanity, mirror and tapware
- Toilet inside, outside, base and behind
- Exhaust fan cover dusted
- Laundry tub, bench and machine fronts
- Towel rails and door handles wiped
Bedrooms
Dust removed, not moved from one surface to another.
- Beds made, or linen changed if it is left out
- Bedheads, side tables and lamp bases dusted
- Mirrors and wardrobe door glass
- Skirting boards and sills on rotation
- Under-bed vacuuming where there is access
- Power points and switch plates spot cleaned
Living and dining
The shared rooms that carry the most traffic.
- Coffee tables, sideboards and shelving
- Couch cushions straightened and vacuumed
- Television screens and media units dusted
- Internal glass doors and sliding tracks
- Light switches, handles and remotes wiped
- Cobweb check on cornices and corners
Floors and entry
Vacuumed first, then mopped, in that order, every time.
- Carpet vacuumed including edges and stairs
- Timber and vinyl mopped with a suitable solution
- Tile floors and grout lines in wet areas
- Entry mats lifted and the floor under them cleaned
- Balcony sliding door tracks on rotation
- Front door, handle and entry glass
What is end of lease and bond cleaning?
Vacate cleaning, bond cleaning and end of lease cleaning are three names for the same job. In Victoria the bond is held by the Residential Tenancies Bond Authority, and the rental provider can only claim against it for damage or cleaning beyond fair wear and tear, measured against the condition report you signed on the way in. That document is the standard, which is why we ask for it rather than working from a generic list.
An end of lease clean goes well past a deep clean. Oven racks, trays and door glass come out and are treated separately, range hood filters are degreased, and cupboards are emptied and cleaned inside. Skirtings, door frames, switch plates, window tracks and sills are done by hand. Shower screens are descaled and grout is worked rather than wiped. Carpet steam cleaning is a separate line item, and many leases require it.
We do not promise a bond back, and you should be careful of any Melbourne cleaner who does, because bond outcomes also depend on damage, rubbish, garden condition and the report itself. Your rights at the end of a tenancy are set out by Consumer Affairs Victoria, and worth reading before you sign anything. What we do promise is this: if the property manager marks something cleaning-related at the inspection, tell us and we return to fix it. The full process, the room list and the re-clean policy sit on the end of lease cleaning Melbourne page.
- Oven, racks and door glass
- Cupboards and drawers inside
- Window tracks, sills and interior glass
- Skirtings, frames and switch plates
- Shower screen scale and grout
- Carpet steam clean as an add-on
Can you clean carpet, rugs, upholstery and mattresses?
Four related services that all come down to the same thing: getting soil and moisture out, not just moving it around.
Carpet is the biggest of the four by volume in Melbourne, and most of it is traffic lanes rather than dramatic stains. Hot water extraction drives heated solution into the pile and pulls it back out with the soil, so the machine matters more than the technique. Pre-spray, agitation and dwell time do the chemical work and extraction does the removal. A rushed pass leaves detergent behind, which is exactly why some carpets look dirty again within a fortnight.
Rugs are quieter and more delicate. Wool takes colour beautifully and also releases it if the pH is wrong, and viscose behaves like paper when it gets wet. We identify the fibre first, test, then clean. Upholstery follows the same logic: a linen-blend three-seater and a synthetic modular are not the same job. Mattresses are mostly about body soil, sweat and dust mites, plus a realistic dry-down time before the bed is made up again.
We are honest about limits. Old pet urine that has reached the underlay, bleach marks, sun fade, dye bleed from a rug that ran years ago, and cigarette burn damage are not cleaning problems. We will tell you that before we quote, not after. Read the detail on carpet cleaning Melbourne, or go to the pages for rug cleaning, couch and upholstery cleaning and mattress cleaning.
| Surface | Method we use | Typical drying | What it will not fix |
|---|---|---|---|
| Carpet | Pre-spray, agitation, hot water extraction | 4 to 8 hours | Bleach marks, sun fade, underlay contamination |
| Wool rug | pH controlled solution, gentle extraction | 8 to 24 hours | Historic dye bleed, moth damage, fringe rot |
| Fabric couch | Fibre test, upholstery tool extraction | 3 to 6 hours | Pilling, frame sag, permanent dye transfer |
| Mattress | Dry vacuum, treat, low moisture extraction | 4 to 6 hours | Spring damage, deep-set old blood or ink |
| Tile and grout | Alkaline dwell, agitation, steam extraction | 1 to 2 hours | Cracked grout, etched stone, missing sealer |
What is a deep clean, a spring clean or an oven clean?
Three jobs people often confuse. The difference is scope and standard, not effort.
A deep clean is what you book when the property has drifted. It is the standard scope plus everything that normally sits on rotation: inside cupboards and drawers, skirting boards and door frames throughout, window sills and tracks, light fittings and fans, exhaust covers, behind and under moveable furniture, range hood filters, and every tap and fitting descaled properly. It usually takes a crew rather than one cleaner, and it is priced on the property, not the clock.
Spring cleaning is the same list on a seasonal trigger. Melbourne homes tend to need it twice: after winter, when heating has driven dust through a house with the windows shut, and before Christmas when visitors are coming. Landlords also book a reset clean between tenancies where a full vacate clean is not required.
Ovens are their own trade. Carbon on door glass or a rack will not lift with a spray and a wipe, so racks and trays are removed and soaked while the cavity is treated with dwell time. Grill plates, glass layers and seals are done before the unit is rebuilt. Detail lives on the deep cleaning and spring cleaning page and the oven cleaning Melbourne page. If steam is the right tool for your floors or grout, see steam cleaning.
| Type of clean | Best for | Inside cupboards | Oven and range hood | Walls, tracks, skirtings |
|---|---|---|---|---|
| Standard clean | Weekly or fortnightly upkeep | No, spot wipe only | Exterior only | On rotation |
| Deep clean | Catching up after months behind | Yes, emptied and cleaned | Yes, both | Yes, throughout |
| Spring clean | Seasonal reset, before guests | Yes, wiped inside and out | Yes, oven and filters | Yes, every room |
| End of lease | Moving out, bond inspection | Yes, to the condition report | Yes, dismantled | Yes, plus marks spot treated |
| Move in clean | Before your furniture arrives | Yes, sanitised inside | Yes, oven and filters | Yes, every room |
| Airbnb turnover | Between short stays | No, presentation focus | Exterior, spot check | Spot treated |
Move in and move out cleans, and short-stay turnovers, are quoted the same way as the services above. Ask when you book if you are not sure which one applies.
Can you clean for NDIS participants?
Cleaning under a plan is usually funded as assistance with daily life, and it looks like a normal house clean with three practical differences. The first is continuity. Sending a different cleaner every fortnight does not work when a participant needs to know who is coming into their home, so we roster the same people wherever staffing allows and give notice when we cannot.
The second is communication. Coordinators and family often need to know what was done and what was flagged, so tasks and observations are written down rather than left to memory. The third is pace. Working around equipment, sensory needs or a routine that cannot be interrupted changes how a visit is planned, not what gets cleaned.
Funding rules and registration requirements move, and we will not publish claims about them that could be stale by the time you read this. Where JML currently sits, what we can invoice and how a referral starts are all set out on the NDIS cleaning Melbourne page, and funding categories are explained at ndis.gov.au.
How a plan clean is run
- The same cleaners rostered wherever staffing allows
- Tasks and observations recorded for coordinators
- Background checks completed before any first visit
- Visits planned around routines, equipment and sensory needs
- Low odour and eco-friendly products on request
- Referrals accepted from participants, family or coordinators
How does commercial and office cleaning work?
The difference between a house clean and a commercial program is accountability. A business needs to know bins were emptied Tuesday, the kitchen was done nightly, the entry glass was detailed weekly and the carpet is booked quarterly rather than whenever someone notices. So every account starts with a walk through and a written scope split into daily, weekly, monthly and periodic tasks.
Offices are the most common. Desks, meeting rooms, kitchens, bathrooms and floors, done after hours so nobody is working around a vacuum. Beyond offices we clean strata common areas and lobbies, retail floors, gyms and studios, commercial kitchens, medical and consulting rooms, and light industrial sites. Each sector has its own hazards and its own inspection standard, which is why they are separate pages rather than one list.
We are insured and our staff are checked, and we supply site inductions and safety data sheets where a building requires them. Start with commercial cleaning Melbourne for the full program, or read the office cleaning page if desks and meeting rooms are your priority. Short-stay operators should look at Airbnb and short-stay cleaning, which runs on turnover deadlines rather than a weekly roster.
What does our cleaning guarantee actually cover?
Plain terms, in the order they matter, with nothing buried in a footnote.
Guarantees in this industry are usually written to sound generous and read narrow. Ours is short on purpose. The measure is the scope you agreed before the job started, so any task on it that was skipped or done badly gets put right at no cost, or the clean is refunded.
What it cannot do is change the laws of physics. Bleach marks, cracked grout, an etched bench, or a request that was never in the scope: those are a different conversation, and we will have it honestly. Better to say up front that something will not come out than take the booking and hope you do not notice.
Bookings can be cancelled or rescheduled up to 24 hours before the visit with no penalty. Access, keys, pets and everything else sit on the frequently asked questions page, and real client feedback is on testimonials.
How a fix actually happens
- You tell us what is wrongA call, a text or an email, with a photo if it is easier. No formal complaint process.
- We check it against the scopeWhat you agreed at booking decides it, which keeps the conversation short.
- A cleaner comes back that dayWhere access allows, the same day. Otherwise the first available slot, at no charge.
- Still not right, we refundIf the return visit does not fix it, you get your money back for that clean.
What do Melbourne customers say about JML?
Every review below is a verified Google review, published exactly as it was written.
"Exceptional service from start to finish, the team was friendly, efficient, and went above and beyond, their professionalism and care really stood out, I recommend using this service"
Caitie S. · Google review, 3 January 2025
"Had a fantastic experience with Jml cleaning. They vacuumed my cat hair off the carpet and did a wonderful job. I would highly recommend the cleaning services. I will be booking again in the near future."
"My cleaner from JML Services was very thorough and fast. She was great following instructions and I will continue to use this service. Great to find good, reliable cleaners!"
"So helpful with last minute Christmas clean!! Great communication and very friendly!!"
"They are just wow. Amazing and professional services they provide."
What do finished JML jobs look like?
Real Melbourne properties we clean, photographed on handover. More of them sit on our work.
Which Melbourne suburbs do we clean?
All of them. Forty nine suburbs have their own page with local detail, and the rest are covered by the region they sit in.
Coverage is not just a map. A CBD tower means a loading dock booking and a lift key. A Fitzroy terrace means no off-street parking and a hallway too narrow for a truck-mount hose run. A Brighton period home means original boards, wool runners and deep skirtings that take real time. A Point Cook build means more floor and more bathrooms at a lower rate per square metre. We plan around those differences, which is why every suburb gets its own page rather than a swapped-in name. Browse them through areas we serve across Melbourne.
Inner Melbourne
Towers, warehouse conversions, loading dock accessInner north
Terraces, share houses, tight street parkingInner and outer east
Family homes, wool carpet, double storeyBayside and south
Period homes, salt air, high rental turnoverSouth east
Student rentals, larger blocks, industrial estatesWest
New estates, bigger floor plans, more bathroomsNorth and growth corridor
Newer builds, long driveways, family rostersNot on the list?
We still get thereThese forty nine suburbs have their own pages because the demand is there. If yours is not listed, we almost certainly still service it, so send the address and we will confirm before you book.
Check your suburbWhat changes the price of a clean?
Six things move the number. Understanding them is how you compare two quotes properly.
We price on the property rather than the hour, because an hourly rate rewards slow work and punishes efficiency. Compare any cleaning company Melbourne wide on the six factors below and two quotes that looked identical usually stop being identical. If a property turns out materially different to the description, we call before starting rather than adding to the invoice afterwards. Service-by-service figures live on cleaning prices Melbourne.
Size and layout
Bedrooms and bathrooms drive the base, but stairs, a second living area and a separate studio all add real time. Bathrooms move the number more than bedrooms do.
Standard required
A routine clean keeps a level property level. A deep clean or an end of lease clean is a different scope with a different pass rate, so it is priced separately.
Current condition
A property that has not been cleaned in six months needs a reset first. We would rather quote that honestly than discover it on the day and rush.
Frequency
Weekly and fortnightly rosters cost less per visit than one-off jobs, because the property never falls far behind and the scope is predictable.
Add-ons
Carpet steam cleaning, oven cleaning, upholstery, interior windows and balcony work are quoted as line items so you can include or drop them.
Access and parking
A loading dock booking, a lift key, a long carry from the street or a building induction all take time before any cleaning starts, particularly in the CBD.
How do you get an instant quote?
The form asks for layout because layout determines the work. Nothing needs measuring, though a photo helps if the property is in unusual condition. No card details, no obligation, and nothing booked until you have seen both the price and the time.
If your job does not fit a standard form, for example a commercial site, an NDIS arrangement or a carpet job across several rooms, use contact JML Services instead and we will arrange a walk through. Background on the company and the people who run it is on about us, and practical how-to articles sit in our cleaning guides.
What else do people ask about cleaning in Melbourne?
The eight asked most often. There are more on the full question list.
How much does cleaning cost in Melbourne?
The property and the standard set the number, not an hourly rate. A fortnightly roster clean on a two bedroom apartment sits at the bottom of the range, while a four bedroom vacate job with carpet extraction sits at the top. Describe the layout in the online form and a fixed figure comes back against a defined scope.
Do you cover my suburb?
We clean across greater Melbourne and all its suburbs. Forty nine suburbs have their own page on this site because they carry the most demand, but coverage is not limited to that list. If your suburb is not shown, send the address and we will confirm availability before you book anything.
Are your cleaners background-checked?
Yes. Checks and training are completed before anyone is rostered to a property, and jobs are never handed to unknown subcontractors. Ask at the time of booking and we will name the cleaner assigned to your address, which matters most to households with children, pets or a participant plan.
What is the guarantee?
Raise the problem and a cleaner returns that day at no charge, and if the second visit still misses the mark the clean is refunded. The scope agreed at booking settles any disagreement about what was owed. No complaint form, no waiting period, no negotiation about whether you are entitled to it.
Do you do end of lease cleaning with bond back?
We do end of lease cleaning to the entry condition report, which is the standard a property manager inspects against. We do not promise a bond refund, because bond outcomes also depend on damage, rubbish and garden condition. If the agent flags something cleaning-related, we return and fix it.
Do you clean carpets and couches?
Yes. We run hot water extraction on carpet, rugs, fabric lounges and mattresses, with the method matched to the fibre and an inconspicuous test before we start. We will also tell you honestly when a mark is permanent damage rather than soil, before the job is quoted.
Are you NDIS registered?
We clean for NDIS participants across Melbourne. Because registration rules and invoicing options shift over time, ring or email for the current position rather than trusting a page that may be months old. Coordinators, plan managers and family members are all welcome to make the first enquiry for someone.
How do I book a clean?
Three ways: the online form, a phone call, or an email. Online is fastest at roughly two minutes, covering clean type, property type, bedrooms, bathrooms, levels, suburb and preferred date. A price and a time slot come back to you, and nothing is locked in until you say yes.